ALTERNATIVE CONFLICT RESOLUTION:
This entity has an active conflict resolution policy. We inform that according to Art. 40 of Law 7/2017, access to the online dispute resolution platform is available, which is available at the following link: https://ec.europa.eu/consumers/odr/main /index.cfm?event=main.home.show&lng=ES This however, we will decide, in each case, whether or not we adhere to this system, since we believe that conflicts can and should be resolved outside these areas, so We advise that prior to any claim you use our customer service system at firstname.lastname@example.org . Thanks for your understanding.